Frequently Asked Question

To see how much available credit you have remaining on your meter:

If you have been invited on to the meter as a consumer by your Landlord/Agent, log into your account and click >> Consumer >> My Meter Point >> My Meters. Here you will see under the status heading the figure in £’s, if the amount is in brackets (£1.99) means the meter is in debt.

To view the available credit on the meter, push and release the blue button to cycle through the screens until you see U.60.1 the figure you see is in pence E.G., 2325 = £23.25.